 |
Contact Us |
Customer service hours are
Monday - Friday 9:00am to 5pm EST
Please allow 24 to 48 hours response time during high volume times.
***SCAM ALERT***
If you have received an unsolicited check in the mail or letter asking you to wire money, Don't DO IT! It has been brought to our attention that a scammer is sending letters and bad checks to random people using our letter head. This IS NOT us. We will never ask you to wire us money or send you regular mail, period. In fact, you should NEVER wire money to anyone you don't know. It is a scam.
| Did not receive access?
Forgot your access information? |
If you
completed your registration and missed the access information
or did not receive access there is a link on your clickbank.com
online receipt that will give it to you.
After registration you
received a receipt of registration from clickbank.com/Keynetics
Inc by email. On this receipt you will find a paragraph that
reads "If you did not receive your access please click the
link below to retrieve it" Please click that
link and it will take you back to the members access page
with your username and password and log in URL. |
| For all other problems see below.
It is our goal to give you fast
and reliable customer service.
To help us serve you better please use the following list to
place in the "subject" of your email. Due to the high volume
of emails we receive this is absolutely necessary for us to
process our email. The fastest way to for us to process your
email is to expedite it to the customer service rep that can
best assist you.
Any email that does not have
a complete and well explained subject will be answered last.
Do not leave the subject blank.
I am sure everyone wants a quick response, so please, help us
help you. |
| PROBLEMS
WITH ACCESS? |
1)
Did not receive access information after sign
up?
If you have registered/paid but did not
receive access information for some reason please place
"Registered, but did not
receive access info" or
Click
Here
2) Can't
log in with access you have been given?
If you are having problems logging in and
your access is not working please place "Can't log in
with access given" in the subject of your email or Click
Here Please include the username
and password you are trying to use but not gaining access
with.
NOTE: please include the username
and password you are trying to use OR please forward your
entire clickbank receipt and we can re send access. We must verify the account in order to re send access
information. No access will be sent without registration
verification.
3.)
Payment problems or questions
Put "Payment problems or questions"
in the subject or
Click
Here
If you already registered with
a credit card and did not receive access please use
#1
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|
a problem or issue that is not covered above?
If your issue is not listed above please
place a "subject" that well explains the problem or question you
have.
Any email that does not have a complete
and well explained subject will be answered last.
Thank You!
Expresspaidsurveys.com
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